The National Eating Disorders Association disabled its chatbot after it gave "harmful" information. NEDA reportedly plans to fire its human helpline staff on June 1, and is using Tessa for an interactive program. The National Eating Disorders Association has disabled its chatbot after the association said it "may have given information that was harmful and unrelated to the program." Chase previously told Insider the chatbot was not meant to replace the human helpline staff. All of us came to this job because of our passion for eating disorders and mental health advocacy and our desire to make a difference."

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Persons: Tessa, NEDA, Sharon Maxwell, Maxwell, Sarah Chase, Elizabeth Thompson, Thompson, Chase, Abbie Harper, NEDA's Organizations: Eating Disorders Association, Eating Disorders, Daily, X2Ai